| Does Heritage Bank of the Ozarks share? | Can you limit this sharing? | |
|---|---|---|
| Reasons we can share your personal information | ||
| For our everyday business purposes -such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | ||
Career Opportunities
Deposit Operations Specialist
Branch: Lebanon
Department: Deposits
Reports To: Vice President – Deposit Operations
Supervises: None
Job Summary:
The Deposit Operations Specialist demonstrates our Core Values of Service, Professionalism, Excellence, and Teamwork in all interactions and responsibilities.
This position provides support to customers using Online Banking services and assists with Bill Pay through iPay, including new enrollments, fraud notifications, and customer support. The Deposit Operations Specialist also provides support for Cash Management customers and manages Remote Deposit Capture enrollments and support for business customers.
Responsibilities include performing file maintenance checkoff procedures, providing phone support to customers, printing CD and IRA reports, and processing CDARS and ICS transactions. The Deposit Operations Specialist processes daily overdrafts, items with insufficient funds, and rejected transactions while ensuring accuracy and compliance with bank policies.
Additional duties include managing Mobile Deposit services by handling new enrollments, providing customer support, and approving deposits. The position is responsible for keying and processing incoming and outgoing wire transfers, monitoring and responding to back-office website messages, and processing ACH transfers for Cash Management customers.
The Deposit Operations Specialist completes Accuity and Social Security verifications, performs general ledger account reconciliations, handles customer disputes, and reviews and images documents scanned into Synergy. This role also submits rates to Rate Watch and assists with other related duties and special projects as assigned to support the overall success of the bank.
Education & Experience:
-
High School diploma or equivalent
-
Successful completion of the in-house training program
-
Good interpersonal communication and computer skills; ability to operate standard office equipment such as computers, adding machines and typewriters
Benefits Package:
-
Eligible to participate in the company's profit-sharing bonus program, subject to the terms and conditions specified in the profit-sharing bonus plan document.
-
Eligibility for health, vision, 401 (k) plan, Life insurance, and flexible spending accounts, as well as additional Aflac policies, subject to plan terms.
-
100% of employee health insurance premiums are paid for by the bank.
-
-
Paid Time off (PTO) earned on an accrual basis.
-
Company-paid holiday (after 90 days of employment).
To apply: Email a completed resume to apply@heritagebankozarks.com
Customer Service Representative/Teller
Branch: Camdenton
Department: Deposits
Reports To: Branch Manager
Supervises: None
Job Summary:
The Customer Service Representative/Teller exemplifies our Core Values of Service, Professionalism, Excellence, and Teamwork while delivering exceptional service to customers and supporting daily branch operations.
This position assists customers with opening, maintaining, and servicing deposit accounts and provides prompt, friendly, and accurate customer service in person, by phone, and through written communication. The CSR/Teller processes a variety of transactions, including deposits, withdrawals, loan payments, and check cashing, in accordance with bank policies and procedures.
Responsibilities include balancing a cash drawer, verifying deposits, reviewing checks for proper endorsement, placing holds when necessary, and managing currency and coin. The CSR/Teller also assists with night depository processing and supports customers with debit card services, check orders, online banking, and other account-related inquiries.
The CSR/Teller maintains a working knowledge of the bank's products and services, including IRA accounts, to effectively serve customers and identify opportunities to meet their financial needs. Additional responsibilities include maintaining an organized and properly stocked teller station, reporting equipment or system issues, ensuring compliance with bank policies and regulations, and performing other related duties as assigned.
Education & Experience:
-
High School diploma or equivalent
-
Successful completion of the in-house training program
-
Good interpersonal communication and computer skills; ability to operate standard office equipment such as computers, adding machines and typewriters
Benefits Package:
-
Eligible to participate in the company's profit-sharing bonus program, subject to the terms and conditions specified in the profit-sharing bonus plan document.
-
Eligibility for health, vision, 401 (k) plan, Life insurance, and flexible spending accounts, as well as additional Aflac policies, subject to plan terms.
-
100% of employee health insurance premiums are paid for by the bank.
-
-
Paid Time off (PTO) earned on an accrual basis.
-
Company-paid holiday (after 90 days of employment).
To apply: Email a completed resume to apply@heritagebankozarks.com
Teller
Branch: Plato
Department: Deposits
Reports To: Branch Coordinator
Supervises: None
Job Summary:
The Teller exemplifies our Core Values of Service, Professionalism, Excellence, and Teamwork while providing accurate, efficient, and friendly service to customers and supporting daily branch operations.
This position processes a variety of customer transactions, including deposits, withdrawals, loan payments, and check cashing, in accordance with bank policies and procedures. The Teller ensures proper documentation for all transactions, verifies deposit amounts, reviews checks for proper endorsement, and places holds when necessary.
Responsibilities include balancing a cash drawer, counting and managing currency and coin, assisting with night depository processing, and maintaining an organized and properly stocked teller station. The Teller is also responsible for identifying and reporting equipment malfunctions or system issues to ensure efficient branch operations.
The Teller provides basic assistance with debit card inquiries and transactions while delivering exceptional customer service. Additional responsibilities include adhering to all bank policies and procedures to maintain security and compliance standards and performing other related duties as assigned.
Education & Experience:
-
High School diploma or equivalent
-
Successful completion of the in-house training program
-
Good interpersonal communication and computer skills; ability to operate standard office equipment such as computers, adding machines and typewriters
Benefits Package:
-
Eligible to participate in the company's profit-sharing bonus program, subject to the terms and conditions specified in the profit-sharing bonus plan document.
-
Eligibility for health, vision, 401 (k) plan, Life insurance, and flexible spending accounts, as well as additional Aflac policies, subject to plan terms.
-
100% of employee health insurance premiums are paid for by the bank.
-
-
Paid Time off (PTO) earned on an accrual basis.
-
Company-paid holiday (after 90 days of employment).
To apply: Email a completed resume to apply@heritagebankozarks.com
| FACTS | WHAT DOES HERITAGE BANK OF THE OZARKS DO WITH YOUR PERSONAL INFORMATION? |
|---|---|
Why? |
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
What? |
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
When you are no longer our customer, we continue to share your information as described in this notice. |
How? |
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Heritage Bank of the Ozarks chooses to share; and whether you can limit this sharing. |
| Reasons we can share your personal information | Does Heritage Bank of the Ozarks share? | Can you limit this sharing? |
|---|---|---|
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus |
Yes |
No |
For our marketing purposes - to offer our products and services to you |
Yes |
No |
For joint marketing with other financial companies |
No |
We don't share |
For our affiliates' everyday business purposes - information about your transactions and experiences |
No |
We don't share |
For our affiliates' everyday business purposes - information about your creditworthiness |
No |
We don't share |
For nonaffiliates to market to you |
No |
We don't share |
Why Join Heritage Bank?
Other banks see employees. We see Neighbors. Learn why our passionate and knowledgeable staff provide the personalized service customers deserve. The faces behind Heritage Bank of the Ozarks believe our customers are more than just customers, they are our Neighbors!
