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Operations and Support

 

When you have questions or need assistance, you can count on our local team to be there for you.

 

Local Support You Can Count On

At Heritage Bank, you’re more than an account number – you’re a Neighbor. Our operations team works to build relationships with you to understand your needs and how best to support you.

Crystal Wade, Exc. VP - Operations

Crystal Wade

Executive Vice President – Operations
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Gena Hillhouse, Sr. VP - Retail Operations

Gena Hillhouse

Senior Vice President – Retail Operations
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Amber Foote, VP - Deposit Operations

Amber Foote

Vice President – Deposit Operations
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Kirsti Staffer, Customer Service Manager

Kirstie Stauffer

Customer Service Manager
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Jen Webster, Branch Manager - Camdenton

Jen Webster

Branch Manager – Camdenton
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HBO_Website_staff photos_Lauren Barnett-1

Lauren Barnett

Assistant Vice President-Compliance Officer and BSA/AML/OFAC Officer
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A Real Person.
Always.

A lot of banks have AI working their chat feature. We still have in-bank employees working those. If you talk to somebody on the chat, you can come to a branch and talk to that same person. We’re still here.
AmberFoote-1
Amber Foote
Vice President - Deposit Operations

Become a Neighbor Today!

As your friendly hometown bank, our core focus is helping you achieve your dreams. Start your journey as a Neighbor and take the next step in reaching your financial goals.